Toora Domestic Violence Service is the ACT’s largest specialist domestic and family violence support service for women and children.

Our Domestic Violence Service runs various residential and outreach programs to provide individual case management and a range of emotional and practical support for single women and women with children.

All our programs operate in a safe, supportive and child-safe environment in shared and standalone properties where race, culture and other differences are respected and valued.

Our specialist staff work with women to identify the cycle of violence, provide a safe space to share their experiences, support them to strengthen their resilience and assist with linking them to appropriate networks within the community.

In line with Toora’s Practice Framework, we use strengthsbased, person-centred case management that is underpinned by trauma informed care.

As part of our Outreach Program, we support women with advocacy, safety planning, assistance to obtain independent accommodation or to sustain a tenancy, as well as enhancing women’s opportunities for social participation while living in their own home.

All clients are supported by their own case worker from intake and assessment throughout their individual journey. Toora staff ensure they receive a full wrap around service of supports they need to achieve their goals.

Our domestic and family violence service has a Child and Family Specialist who works very closely with the family to design a holistic case plan that will support children’s wellbeing by supporting their parent/carer’s well being.

We are aware that children at our service may have experienced extensive trauma. Our Child and Family Specialist supports our women and their children by:

  • Providing appropriate referrals, advocacy and liaising with different community organisation to help children and families
  • Helping to improve living skills and routine for the family
  • Providing parenting classes
  • Providing playgroups for children
  • Providing information and education to parents

Groups offered at this service include: