Why choose a career at Toora?
You will spend your days making a difference to the lives of vulnerable women and children by supporting those who are struggling to turn their lives around and create a better future.
In doing so, the challenges will help you stretch and grow as a person.
“Toora allowed me to be me, myself without prejudice, surrounded by love and acceptance. It didn’t matter if I spoke with an accent or muddled up. I was still listened to. In six years of working with the residents, I have learned from them a life experience. I am privileged to be able to wake up in the morning and to look forward to coming to work.”
“There is so much joy in experiencing women’s strength, love, and support. Toora has grown and changed through the years but remains a very supportive workplace for women working with women.”
“We as women are strong and resilient and Toora has harnessed this strength, power and knowledge and used it to empower other women. Toora is choice for all who come. Toora is at the fore front of change and movement for women’s issues in Canberra and I am proud to be apart of something so profound.”
Counsellor (First Nations)
Full-time Monday to Friday, 76 hours per fortnight.
ACT Community Sector MEA Level 7 - $104,875 - $109,252 per annum, plus super and salary packaging.
SPECIAL MEASURES: This position will only be open to Aboriginal or Torres Strait Islander applicants. The filling of this position is intended to constitute a special/equal opportunity measure under section 8(1) of the Racial Discrimination Act 1975 (Cth), and section 27 of the Discrimination Act 1991 (ACT).
ABOUT TOORA WOMEN INC.
Toora Women Inc. supports women with complex issues who have experienced past or present trauma, such as:
• Domestic, family and sexual violence
• Mental health issues
• Drug or alcohol dependency
• Homelessness or needing support to stay out of the homelessness system
• Time in ACT Corrections.
Our current domestic violence, homelessness and AOD health treatment programs range across a variety of settings, such as, crisis, transitional and head tenancy accommodation, day programs, counselling and outreach support. This allows Toora to provide wrap-around trauma-informed care within an integrated service system. We deliver these complex services within a human rights and gendered framework.
ABOUT THIS POSITION
The counsellor will work within a small counselling team to provide a quality service to women with complex needs. Individual counselling sessions will provide support to women with complex issues who have experienced past or present traumas such as: the impact of their own or another’s drug and alcohol use, mental health issues, domestic, family and sexual violence, along with supports around homelessness or needing support to stay out of the homelessness system, and women in the ACT corrections system.
The counsellor is bound by a code of ethics, good practice and confidentiality and is required to attend regular clinical supervision and an ongoing program of continual professional development.
KEY RESPONSIBILITIES AND CAPABILITIES
• Counselling and case management skills
• Tertiary qualifications and registration in Social Work, Psychology or Counselling equivalent
• Minimum 3 years counselling experience working with traumatised populations.
• Understanding of AOD, sexual assault, domestic violence, homelessness and issues of cultural difference
• Network and community liaison skills
• Group work skills
• Communication and report writing skills
• Demonstrated ability to incorporate gendered perspective within counselling frameworks.
• Proficient computer skills including the use of Microsoft office applications
• Ability to work as part of a team and to build strong relationships with colleagues and clients
• High levels of personal integrity and committed to living our organizational values everyday.
ESSENTIAL QUALIFICATIONS & EXPERIENCE
• Bachelor level qualification in relevant field (Social Work, Social Science, Counselling or Psychology) OR Diploma of Counselling.
• Minimum 3 years counselling experience working with traumatized populations.
• Possess a valid ACT Working with Vulnerable People registration and a satisfactory National Police Check.
• Possess a current driver’s license and be willing to drive.
A full position description is attached to this ad.
CONTACT FOR MORE INFORMATION
For additional information please contact the Toora TDVHS Manager, Annabelle Jeffries via email at Annabelle.Jeffries@toora.org.au using the subject line: Counsellor – TDVHS.
HOW TO APPLY
Please send a copy of your resume and cover letter outlining your suitability for the role to the Toora Recruitment team via email at recruitment@toora.org.au by 5pm on Monday 5th June 2023.
Women only applicants please as per section s 34(1) of the Discrimination Act 1991. Aboriginal, Torres Strait Islander, and CALD women are encouraged to apply.
Click here to Download Counsellor (First Nations) 
TVDHS Day Program Facilitator
Part time, Monday – Friday, up to 50 hours per fortnight
ACT Community Sector MEA Level 5/6 - $88,760 to $101,250 per annum, plus super and salary packaging.
ABOUT TOORA WOMEN INC.
Toora Women Inc. supports women with complex issues who have experienced past or present trauma, such as:
• Domestic, family and sexual violence
• Mental health issues
• Drug or alcohol dependency
• Homelessness or needing support to stay out of the homelessness system
• Time in ACT Corrections.
Our current domestic violence, homelessness and AOD health treatment programs range across a variety of settings, such as, crisis, transitional and head tenancy accommodation, day programs, counselling and outreach support. This allows Toora to provide wrap-around trauma-informed care within an integrated service system. We deliver these complex services within a human rights and gendered framework.
ABOUT THIS POSITION
This position is part of the Toora Domestic Violence and Homeless Service (TDVHS) and the key purpose of the role is the implementation and review of an evidenced based program intended to provide behavior changing interventions to a group of women and assist participants to establish healthier relationships. The TDVHS Day Program Facilitator will be responsible for the design, evaluation and facilitation of TDVHS day program modules to a group of women.
The TDVHS Day program facilitator will build rapport, support and educate women to upskill in areas of physical health, wellness, healthy eating, education, community connection and social relationships. Additionally the TDVHS Day Program Facilitator will complete administration tasks including writing support letters, the use of outcome measurement tools and case notes.
The Day Program Group Facilitator will facilitate psycho-educational groups and the daily client activity schedule. The TDVHS Day program is an 8 week group program and is designed to allow women to work together, in a safe and respectful environment, to learn from each other and holistically support and empower women who have experienced domestic violence and/or homelessness, ultimately preparing them to reintegrate into society.
The facilitator position requires experience in providing group therapy, high level communication and people skills, strong teamwork ethos and sound judgment and flexibility. They will work alongside other specialist staff and lead group-based interventions. They will maintain the standards of clinical rigour expected in the management of each client.
KEY RESPONSIBILITIES AND CAPABILITIES
• Specialist knowledge in working with complex women in one or more additional areas such as Family Therapy, Mental Health, Domestic/Family Violence, Trauma, with demonstrated experience delivering quality outcomes for clients
• Advanced group work skills including program development, facilitation and evaluation
• Experience working with women with complex and co-morbid presentations, knowledge of and evidence of application of evidence based domestic violence, homelessness and mental health treatments and frameworks.
• Case management foundations within trauma-informed gendered case management framework
• Well-developed communication skills and ability to prioritise and deliver outcomes
• Ability to work as a part of a team and to build strong relationships with colleagues and clients.
• Proficient computer skills including the use of Microsoft Office applications
• High level of personal integrity and committed to living the Toora values everyday in your work.
ESSENTIAL QUALIFICATIONS & EXPERIENCE
• Diploma level qualification in relevant field (Community Service, Domestic Violence or Mental Health) and 5 years’ sector experience OR
• Bachelor level qualification in relevant field (Social Work, Social Science, Health or Psychology) and 3 years’ sector experience
• Possess a valid ACT Working with Vulnerable People registration and a satisfactory National Police Check.
• Possess a current driver’s license and be willing to drive.
A full position description is attached to this ad.
CONTACT FOR MORE INFORMATION
For additional information please contact the Toora TDVHS Manager, Annabelle Jeffries via email at Annabelle.Jeffries@toora.org.au using the subject line: TDVHS Day Program Facilitator.
HOW TO APPLY
Please send a copy of your resume and cover letter outlining your suitability for the role to Toora People and Culture via email at peopleandculture@toora.org.au by 5pm on Monday 5th June 2023.
Women only applicants please as per section s 34(1) of the Discrimination Act 1991. Aboriginal, Torres Strait Islander, and CALD women are encouraged to apply.
Click here to Download TVDHS Day Program Facilitator
Business Manager
Part time, up to 3 days per week, days and hours negotiable
ACT Community Sector MEA Level 7 - $104,875 per annum, plus super and salary packaging (pro rate for part time hours)
ABOUT TOORA WOMEN INC.
Toora Women Inc. supports women with complex issues who have experienced past or present trauma, such as:
• Domestic, family and sexual violence
• Mental health issues
• Drug or alcohol dependency
• Homelessness or needing support to stay out of the homelessness system
• Time in ACT Corrections.
Our current domestic violence, homelessness and AOD health treatment programs range across a variety of settings, such as, crisis, transitional and head tenancy accommodation, day programs, counselling and outreach support. This allows Toora to provide wrap-around trauma-informed care within an integrated service system. We deliver these complex services within a human rights and gendered framework.
ABOUT THIS POSITION
The Business Manager oversees the financial management of the business, ensures our environment is compliant with WHS legislative requirements and is a safe place to work, and supports Toora leaders with managing risk across the organization. The Business Manager requires experience in in finance, WHS, risk management and compliance and should have highly developed analytical skills, problem solving ability and leadership capability. The Business Manager will work closely with other senior leaders in the organisation to deliver our strategic plan and objectives and to create a culture of high performance and outstanding service delivery.
KEY RESPONSIBILITIES AND CAPABILITIES
Financial Planning and Operations
• Developing program costings and budgets supported by financial analysis to support financial insights
• Oversee all financial aspects of the business, including budgeting, forecasting, financial analysis and reporting
• Overseeing the day-to-day financial operations of the business including accounts payable and receivable, cash flow management, payroll, reconciliations and statutory reporting requirements
• Overseeing the financial management and provide advice on the management of the property portfolio
• Preparation of Board reporting, annual financial statements and acquittal of grants
Risk Management and Compliance
• Assessing and managing financial risks associated with the business.
• Identifying potential risks, developing risk mitigation strategies, and ensuring the maintenance and review of the required insurance coverage
• Ensuring compliance with all relevant laws, regulations and Accounting Standards related to finance, WHS, and risk management
• Maintenance of Finance and HR policies and procedures
HR
• Maintain and enhance dashboards to report on HR performance data to support organisational decision-making to support leaders and other stakeholders understand and track key HR metrics and trends
• Providing advice and training on HR matters to Toora leadership and staff
• Monitoring and reporting relevant HR metrics to support Toora leadership
Leadership
• Leading and managing a small team to deliver the team’s business priorities and agreed strategic deliverables.
• Setting the direction and goals for the team, as well as ensuring that all members understand their roles and responsibilities.
• Monitoring the performance of the team and individual members, identifying areas for improvement and development .
SELECTION CRITERIA
• Strong financial management experience, including budgeting financial analysis, and reporting.
• Experience in program management and grant funding.
• Proven experience in managing WHS risks in the workplace and ensuring compliance with legislative requirements under the WHS Act.
• Strong understanding of risk management principles.
• Ability to work collaboratively with other senior leaders to promote a culture of high performance.
• Knowledge of relevant legislation, regulations and Accounting Standards related to finance, WHS, and risk management.
• Strong analytical and problem solving skills.
• Experience leading small teams and developing staff capability.
• Ability to build trust and rapport and develop collaborative working relationships at all levels.
• Excellent written and verbal communication skills and outstanding interpersonal skills.
• The ability to foster a positive and dynamic working environment and positive team culture.
ESSENTIAL QUALIFICATIONS & EXPERIENCE
• Bachelor's degree in finance, business administration, or a related field.
• 3-5 years experience in a similar role in finance.
• Team leader experience
• Possess a valid ACT Working with Vulnerable People registration (or be willing to gain one) and a satisfactory National Police Check.
CONTACT FOR MORE INFORMATION
For additional information please contact the Toora People and Culture team via email at recruitment@toora.org.au with “Business Manager” in the subject line.
HOW TO APPLY
Please send a copy of your resume and cover letter outlining your suitability for the role to Toora People and Culture via email at recruitment@toora.org.au by COB Friday 26th May. Please note we will assess applications as they are received and the role may be filled prior to the close date.
Women only applicants please as per section s 34(1) of the Discrimination Act 1991. Aboriginal, Torres Strait Islander, and CALD women are encouraged to apply.
Click here to Download Business Manager
Case Coordinator/Social Worker -Toora Alcohol And Other Drug (AOD) Service
Full-time Monday to Friday, 76 hours per fortnight.
ACT Community Sector MEA Level 5/6 - $88,760 to $101,250 per annum, plus super and salary packaging.
ABOUT TOORA WOMEN INC.
Toora Women Inc. supports women with complex issues who have experienced past or present trauma, such as:
• Domestic, family and sexual violence
• Mental health issues
• Drug or alcohol dependency
• Homelessness or needing support to stay out of the homelessness system
• Time in ACT Corrections.
Our current domestic violence, homelessness and AOD health treatment programs range across a variety of settings, such as, crisis, transitional and head tenancy accommodation, day programs, counselling and outreach support. This allows Toora to provide wrap-around trauma-informed care within an integrated service system. We deliver these complex services within a human rights and gendered framework.
Toora’s Specialist Alcohol and Other Drug (AOD) Service offers a broad range of health treatment and support services specifically for women with severe alcohol and drug dependencies in the ACT and surrounding areas. The key focus of all our programs is to minimise substance-related harm and to maximise our client’s health and wellbeing. In line with our AOD Model of Care we utilise an integrated, client-centered and recovery-oriented treatment model that is underpinned by trauma informed and evidence-based practice. All services are based on a theoretical model of recovery, respect and empowerment. This includes encouraging self-help and minimizing the effects of institutionalisation and the harm associated with dependencies.
ABOUT THIS POSITION
The AOD Case Coordinator will work towards alleviating the effects of AOD dependency and its contributing factors through the provision of service delivery to women accessing the Toora AOD programs.
This position will provide variety of service delivery supports to single women or women with accompanying children, who are accessing the Day Program, supported accommodation or outreach services. The aim of this position is to provide high quality and timely AOD supports and will ensure the needs of the clients are met as per agreed case management and treatment goals.
A DAY IN THE LIFE OF AN AOD CASE COORDINATOR
Daily you will be part of a multidisciplinary team, responsible for a case load of women, or women with children, who are experiencing drug and alcohol issues. You will be responsible for developing client centered treatment plans, assisting women through evidence-based practice to gain the skills to rebuild and live substance free lives. Your role will cover a variety of tasks on a rostered basis including; assessment and intake duties, 1:1 case management, facilitating residential house supports, assisting with relapse prevention and strengths-based group work, facilitation of the day program, training and administrative duties. Engaging with other services to provide a holistic approach to treatment and best address the complex range of issues involved in substance misuse such as mental health, domestic and family violence and homelessness will be essential in this role.
KEY RESPONSIBILITIES AND CAPABILITIES
• Experience must cover working with women with complex AOD and co-morbidity issues.
• Knowledge of various AOD, mental health and domestic and family violence case management options and treatment models.
• Experience of working in a Therapeutic Community
• Service delivery skills within trauma informed feminist case management framework
• Understanding of the current trends, practices, policies and legislation pertaining to the AOD sector.
• Excellent time management and organisational skills, with proven ability to prioritise, work independently and as part of a team, and seek support and assistance when required
• Be committed to providing quality programs and excellent services and support that represent leadership and innovation.
• Well-developed communication skills with an ability to adapt communication to suit diverse stakeholders
• Able to build strong relationships and work cooperatively, identifying and overcoming barriers to collaboration.
• Ability to stay calm under pressure and manage own emotions even in difficult situations.
• Resilient and adaptable, able to respond to challenges in a positive manner and be flexible to change.
• Computer skills in Microsoft Office.
ESSENTIAL QUALIFICATIONS & EXPERIENCE
• 3-4 years experience working with women with high and complex needs, particularly with alcohol and drug dependencies, mental health concerns, sexual assault, domestic violence and/or incarceration.
• Certificate IV AOD or working towards (mandatory)
• Possess a valid ACT Working with Vulnerable People registration and a satisfactory National Police Check.
• Possess a current driver’s license and be willing to drive.
DESIRABLE QUALIFICATIONS
• Diploma qualification or higher in Community Services (AOD or Mental Health)
A full position description is attached to this ad.
CONTACT FOR MORE INFORMATION
For additional information please contact the Toora AOD Manager, Jess Aulich via email at jess.aulich@toora.org.au using the subject line: Case Coordinator – AOD.
HOW TO APPLY
Please send a copy of your resume and cover letter outlining your suitability for the role to Toora People and Culture via email at recruitment@toora.org.au by 5pm on 22 May 2023.
Women only applicants please as per section s 34(1) of the Discrimination Act 1991. Aboriginal, Torres Strait Islander, and CALD women are encouraged to apply.
Click here to Download Case Coordinator/Social Worker -Toora Alcohol And Other Drug (AOD) Service