Mission Vision and Values

Mission Statement

Safety, Respect and Choice for Women


To be a leader in gender specialist, innovative and evidence-based services for women with complex needs


Reconciliation by:

  • Respecting the traditions and cultures of Aboriginal and Torres Strait Islander communities, and actively working to eliminate racism
  • Employing Aboriginal and Torres Strait Islander peoples and valuing their expertise
  • Engaging with Aboriginal and Torres Strait Islander organisations and communities to improve outcomes for them
  • Ensuring knowledge, attitude and access to training and resources to work with Aboriginal and Torres Strait Islander peoples
  • Providing culturally appropriate service delivery
  • Recognising the perspectives and needs of Aboriginal and Torres Strait Islander peoples in the design, planning evaluation and improvement of our services

Empowerment by:

  • Emphasising strengths not weaknesses
  • Encouraging women honestly and kindly
  • Providing opportunities for change
  • Imparting a sense of capacity and opportunity to learn new skills to make choices in the world

Kindness by:

  • Promotion of an environment that supports and encourages women, both service users and co-workers
  • Acknowledging women, demonstrating empathy and respect to all
  • Demonstrating unity within the service as well as in the outside world

Accountability by:

  • Open honest responsible and responsive service management and service provision
  • Establishing client feedback and participation processes
  • Completing timely and appropriate reports to Board of management and funding agencies
  • Planning, scheduling and prioritising workloads
  • Demonstrating effective time management to meet deadlines

Professionalism by:

  • A commitment to the strength of the organisation, skilful application of duties and sharing work-related knowledge with others
  • Self-responsibility, integrity, self-awareness and honesty
  • Demonstrating respect for organisational aims and values

Feminism by:

  • Accepting and valuing all women equally
  • Challenging patriarchy
  • Using participatory processes
  • Honouring the possibilities and strengths of other women
  • Not doing for a woman what she is able to do for herself
  • Remembering and demonstrating the personal is political