COVID-19

Last updated on 2 April 2020

Toora Women Inc. (Toora) would like to first and foremost acknowledge the isolation and additional vulnerabilities that vulnerable women and children in the ACT are facing during these uncertain times.

Toora has implemented some operational precautions to ensure sustainability of service delivery during this period. This will not affect our capacity to support women, children and families who are homeless or at risk of homelessness or in need of alcohol and other drug supports.

Toora Domestic Violence and Homelessness Service:

  • Will continue to do assessments and intakes as usual.
  • We are offering our clients case management support via the phone or video conferencing.
  • All group activities will be suspended until further notice.

Toora AOD services:

  • We are continuing all Initial and Comprehensive Assessments via the phone (unless face to face is essential).
  • We are continuing case management supports via the phone (unless face to face is essential), however have increased the frequency and intensity.
  • Community Day Program will be delivered over the telephone or video meetings on a one to one basis. We are still accepting intakes.
  • Residential face to face supports and groups have been reduced however intensive phone and video supports have been implemented. We have stopped intakes at this point however are offering additional community supports.
  • We have stopped any other community groups at this point.

Counselling service:

  • We are continuing all counselling support via the phone or video conferencing (unless face-to-face is essential).

We will continue to review our activities regularly in response to any changes that may have an impact on the safety of our women, children, families and staff. We will continue to work closely with our stakeholders and community partners within the guidelines of ACT Health.

We would like to take this opportunity to thank you for your continued support to Toora Women Inc.

If you have any queries or concerns, please do not hesitate to contact our relevant office number which you can find on https://www.toora.org.au/contact-us/contact-toora/.

Toora Women Inc. management