How we help

You don’t need it all figured out to get in touch

Many women face more than one challenge at once—housing stress, family violence, alcohol or drug use, or mental health struggles. That’s okay. You don’t need to wait for things to get worse or have a clear plan before reaching out.

When women reach out, we show up.

In the 2024/25 financial year:

Nights of accommodation provided to women and children.

Women and children helped with crisis, support, and recovery care.

Days of service provided to women and children.

Our commitment to you

Safety first

You have the right to feel safe—physically and emotionally. Our spaces are designed to be warm, welcoming, and secure.

Respect and dignity

We see you as more than your challenges. Your story will be heard, and you’ll always be treated with respect—regardless of age, culture, background, or identity.

Choice and control

You’re the expert on your life. We’ll provide clear, reliable information so you can make decisions that feel right for you.

One story, one place

You only need to tell your story once. From that first conversation, your Case Coordinator connects housing, safety, counselling, or family support around you.

No repeating yourself.

No chasing different services. Just wraparound care that moves with you—at your pace, through the ups and downs.